In what condition should the returned item be?
The returned item must be in a resalable condition. This means:
It should not show signs of wear or use.
It must be free of any odors such as perfume, smoke, or similar scents.
It should include all original packaging and tags (labels/etiquette).
The item should be clean, undamaged, and ready for resale.
If the returned item does not meet these criteria, we reserve the right to refuse the return.
https://www.stilecht.de/en/faq/question/ajax/faq_id/67/
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